Shipping Policy
1. Order Processing
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been shipped, along with tracking information.
- During peak seasons or sales, processing times may be slightly longer.
2. Shipping Rates & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
| Standard Shipping | 5-10 business days | Varies by location |
| Express Shipping | 2-5 business days| Varies by location |
| International Shipping | 7-21 business days| Varies by country |
- Shipping costs are calculated at checkout based on your location.
- We are not responsible for delays caused by customs, carrier disruptions, or other external factors.
3. International Shipping
- We ship worldwide! However, international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
- Delivery times may vary based on the destination country’s customs processing.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- Please allow up to 48 hours for tracking updates to appear.
- If you haven’t received tracking details, check your spam folder or contact us at info@libbstar.com.au
5. Lost or Stolen Packages
- LIBBSTAR is not responsible for lost or stolen packages once they are marked as “Delivered” by the carrier.
- If your package is missing, please check with your local post office or delivery service before reaching out to us.
6. Address Changes & Order Issues
- Please double-check your shipping address before completing your order.
- If you need to change your shipping address, contact us within 24 hours of placing your order.
- Once an order has been shipped, we cannot modify the shipping details.
7. Returns Due to Incorrect Address
- If an order is returned to us due to an incorrect or undeliverable address, customers will be responsible for re-shipping fees.
8. Contact Us
For any shipping-related questions, contact us at: